Refund Policy

REFUND POLICY

Effective Date: [Month Day, Year]

All Valley Backflow LLC is committed to providing professional and reliable service. The following policy explains how refunds are handled.

Service Fees

Backflow testing, inspection, and reporting services are time-based professional services. Once a service has been performed, fees are non-refundable.

Cancellations & Rescheduling

Appointments cancelled with reasonable notice may be rescheduled at no charge.
Cancellations without notice or failure to provide access to the device may result in a service or rescheduling fee.
Travel, after-hours, or rush fees are non-refundable once incurred.

Incomplete or Unsuccessful Testing

If testing cannot be completed due to device inaccessibility, unsafe conditions, or device failure, a service fee may still apply for time and travel.

If a repair is recommended and declined, testing fees remain non-refundable.

Errors or Service Issues

If an error occurs due to our workmanship or reporting, we will correct the issue at no additional charge. Refunds are not provided for corrected services.

Payments Made in Error

Duplicate or incorrect payments will be reviewed and refunded when appropriate.

If you believe a refund request qualifies under this policy, please contact us:

All Valley Backflow LLC

Phone: 970-205-9515

Email: contact@allvalleybackflow.org

Policy Updates

This Refund Policy may be updated periodically. Changes will be posted on this page with an updated effective date.